We're very happy with it. However, you can mulch; it just takes more time than using the bag with which it comes equipped. Have not purchased the "Amazon" cord but, yes a too small cord can cause motor damage. Sun Joe 24V-X2-17LM 48-Volt 17-Inch Mulching Walk-Behind Lawn Mower w/Grass Catcher, Kit (w/ 2X 4.0-Ah Battery and Charger) … I hope this helps. Yes, you can adjust the wheels for different cutting heights (2?). US Wire 63100 14/3 100-Foot SJTW Orange Medium Duty Extension Cord this one is 14 gauge. I had to change the extension cord I was using for a bigger one, not size, just heavy duty. Turn the mower on its side so the underside of the bladehousing is exposed. Read honest … Yes ... get a new mower! It is a great product. I IMAGINE YOU'D BE COVERED IN GRASS CLIPPINGS THAT WAY. What that amounts to is a very slow cut- you don't want to mow at normal speed. It does take a while to learn how to work the power supply power cord and dump the grass basket, it is a mower that is easy to work with, just follow the directions. I suppect a good lawn mower shop. Hi I did the same and it did turn on, unfortunately the machine overheated and started to have sparks and smoke on the first use. #Sun_Joe_MJ401E_Mow_Joe QUESTION: WHERE CAN I PURCHASE A NEW 14" BLADE OR MULCHING BLADE FOR MY MOE JOE MOWER? Personally, I've never been fond of bagers. The Mow Joe (14-Inch) 12-Amp Electric Push Lawn Mower MJ401E has been discontinued. The operator's manual instructs not to use the mower without the bagger, probably for safety reasons. The height of the chassis is 13 inches.Hope this helps! $159.00. I have a thicker cord that I use sometimes (sorry I don't know the cord rating/wattage/etc), but most of the time I use a 50ft standard cord and the mower works like a charm. It is the only part of the mower that is not well designed. and the length of the lot. If the, plug does not fit fully into the wall outlet, reverse the, plug. Disconnect the mower from the power supply and turn it over so you can see the blades. Get anything but another Sun Joe!! I called snow Joe Sun Joe or whatever, the phone # on the manual, but they won't repair my mower. No, i returned the item as it literally caught fire after 5 minutes (or less) of use. Most extension cords are 8 and 10 Amps rated, you might need a larger extension cord to handle the amperage. Always, keep body parts (i.e. There are 3 cutting heights for grass. Folds up small for storage. I am a woman who has used this little jewel all summer long. If the plug does not fit fully into the wall outlet, reverse the plug. It must be plugged in while in use. The mower is a good electric mower and Amazon or Snow/Mo Joe should take care of handling any problems you might have initially. Since the carton is not of a truly unwieldy size, its contents may be easily and effectively hidden by applying the simple expedient of wrapping the carton in a layer of non-translucent brown paper. Contactwithmovingpartsmaycauseentanglement, … Sorry, but Seeing the box gives you better than a hint of what is inside; however, for anyone who needs a mower that is of good quality and easy to prepare for the work, it's worth the hint. But the one on this little mower is incredibly easy to put on and off. I bought my cord at a local hardware store, and it was a heavy 12/3 cord. Is the extension cord fully plugged into the power outlet?). I don't have an answer, but try to narrow down the symptoms a bit. That has room for your prongs to enter and the correct ones you plug into the cord. The deck of the mower is small and you might find it takes a long time to get a quarter acre mowed. I truly hope that, in spite of my seeming naivete, this may truly help you. Dear Terry in Boise, I must shamefacedly admit that I do not SPECIFICALLY recall the packaging that this little beauty came in, although I am reasonably certain that the outside of the carton had little or no indication of what the carton contained, particularly since I myself was once looking for pictures to make sure that there were no "tricks" to making sure that the grass catcher was properly installed and seated. Best Push Mower: EGO 21 in. I would look into a larger mower with more power. Mine did a great job for a month, then burnt out. Make Offer - Sun Joe MJ401E Electric Lawn Mower 14 inch-12 Amp GOOD MOTOR NEEDS WHEEL REPAIR Sun Joe 20-Inch Electric Lawn Mower + Mulcher, w/Side Discharge Chute 12-Amp New $200.51