This style allows the fan to pull air in directly behind it and push it straight out. The battery will not run the leaf blower for more than 3 seconds and will not take a charge when place in the charger. She told me to try to purge the item with water. WOW.....He is not ready to confirm any day/date when my machine will get FIX.So now I have to call some to cut the grass on my lawn, else I will get HOA notice. The spool cover cracked and is nearly impossible to find without paying $25 for shipping. Read honest and unbiased product reviews from our users. I purchased a Greenworks self propelled lawnmower in March of this year. I related to them in email that I have a 60 volt battery that is 2 years into its 4 year life warranty. Asked to speak to supervisor. Tried contacting Greenworks directly, no response. With over 3500 reviews left on Amazon.com, you will mainly see 4 and 5-star ratings. Three macines-three batteries....have been trying to get CS to replace faulty (still under warranty) for over a year....get one "acknowledgement" of email then nothing....send receipts/battery serial numbers and still nothing...hold times average 2 hours +....Really a terrible company to do business with...too bad cause their equipment has been pretty good. I send them photos of the parts and pick slip. Put it together and blade won't turn. This mower can cut through the grass the same way a knife cuts through butter. Greenworks has the absolute worst customer service! This was because of the inept people at greenworks. I was contacted back on Oct 6th(It's not a Typo. Greenworks has upgraded their customer service since the time in June when I originally made the warranty claim, and there was no need to wait on hold for over and hour. First time buying a greenworks product… THUMBS DOWN, Greenworks Cordless hedge trimmer is uselsss, ZERO customer service after one year of trying, awful purchase experience and customer service. However, there is a significant price difference between corded and cordless Greenworks lawn mowers. She told me to email her at the start of this week. They ask for the serial number and date of manufacture, I respond immediately.Days pass.They tell me they have shipped the missing parts.The wrong mower is re-delivered to me. Customer service contacts and company information. © 2020 Trustpilot A/S. Customer service is terrible, they never answer or respond to emails. The shipping box is too small to have 2 of these batteries inside, but the shipping label shows weight of shipping 7lbs. I was told that having 2 of 4 lights ( about 50% power) after 5 minutes was normal. We face it off against 3 other cordless chainsaws to see how 80V competes against 56V and 40V. Shop Greenworks 2000-PSI 1.2-GPM Cold Water Electric Pressure Washer in the Electric Pressure Washers department at Lowe's.com. They delete my review.Several days pass.The "expedited" part arrives. Find more Snapper XD 21 Inch 82V MAX Cordless Electric Lawn Mower information and reviews here. It is a twin force on two batteries lawn mower with an adjustment of up to five options in height as settings for cutting the grass. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Like all, there are The Greenworks tools I have (leaf blower, birthday gift from my son, and hedge trimmer I purchased after that) work well and this is my first need for service. The hubby loves this tool, functions perfectly. After it chewed my lawn up I contacted them and they said it is set to a 1cm depth below soil. I now have to wait until they call me back. Discover the green alternatives to gas-powered tools. Browse the list of all battery powered gardening tools on the official Greenworks site. This after they returned ny phone call!! Show reviews in all languages. I called regarding the second battery and have not received a resolution for the charge. I contacted customer service several weeks ago about the issue (I waited well over an hour to get someone in customer service), and finally on 9/2 I got an email stating that they would send a replacement in 5-10 business days. I let them know.They send me an email calling me "Lashika" (who is that?) So, after investing $300 in a lawn mover, I am searching for a lawn mover person who can come and cut my lawn grass. | Read 41-60 Reviews out of 46 Visit this website Don't just read GreenWorks Lawn Mower reviews. See BBB rating, reviews, complaints, request a quote & more. Greenworks hours and Greenworks locations along with phone number and map with driving directions. Greenworks Landscaping & Maintenance consumer reviews, complaints, customer service. The new mower is missing several parts. Shop the Greenworks selection of battery-powered and electric tools, including lawn mowers, pressure washers, string trimmers, blowers, chainsaws & more! A recommended battery in a mower last 7-15 minutes. Going through my emails I found a email, that I hadn't seen, from greenworks dated the day after my invoice requesting my phone number in order to process my order. Its not worth spending hundreds of dollars with customer support of this kind. Called greenworks customer service (hour wait time) and they had a brand new one out to me in a week. We highly recommend it. It worked great up till a month ago. 10. I asked them why their website states;EFFICIENT - Greenworks cordless aerator G40DT35 supports you with 3600 RPM and 20 steel tines with a depth of 1 cm as well as central working height adjustment in 3 levels from -10 to + 5 cmThey replied its discontinued in the UK and to contact the seller, they had absolutely no interest whatsoever. Not happy with this company. Today after more than 15 days when I called at the service center he said still he had no chance to get look into, and he doesn't know when he gets a chance. I also made photos that clearly show the box with all the shipping labels as well as a photo that indicates two batteries cannot fit in the shipping box. Heavy-duty household cleaning requires tools that are as serious as you are. Phoning early the next morning I started out at in the seventies and had the option of having a call back which happened in a couple of hours when I was able to place my order. They ask me to write a review of their mower for their website. Greenworks supplier terrible customer service Greenworks supplier have done nothing to rectify this matter, selling machines that are not fit for purpose with no guarantee inside the box. One would think that they would stand behind their product too; especially after 8 months of use... Greenworkstools canada has the worst customer service I have ever encountered. They ask for a photo of what I received. They tell me they will expedite shipment of the still missing parts. G40DT35 cordless scarifier, also listed as an aerator and lawn rake with 3 settings for height ranging from minus 10 to plus 5cm. How many stars would you give GreenWorks? It stopped working in July. Excellent customer service. Looks like they made some modifications to know problems. I thought I was buying a premium product how wrong was I if they can't provide parts. Read page 4 of our customer reviews for more information on the Greenworks PRO 1800 PSI 1.2 GPM 60-Volt Cold Water Hybrid Electric Pressure Washer, Battery Not Included PW18HYB PW18HYB The parts in the box are loose and just banging around. I have tried to reach them for over a week now (10/3/2020) via email and phone. I’m stuck with $400 worth of their junk . How can a company stay in business with no customer support? Was told average run time of this blower/battery is 15 mins. Contact us by phone or submit an email. © 2020 Trustpilot, Inc. All rights reserved. Now have to buy a corded hedge trimmer, it will not be a greenworks. Greenworks Lawn Mower Reviews The mowers promise power than is similar to what you’d get from a gas mower, without the hassle of gas. Greenworks (21") 80-Volt Lithium-Ion 3-In-1 Cordless Electric Battery life is a joke. There was no indication of tracking, so I tried contacting customer service again (I was 129 in cue). Greenworks has the absolute worst customer service. Find helpful customer reviews and review ratings for Greenworks Battery Lawn Trimmer G40LT (Li-Ion 40V 30 cm cutting width 7000rpm variable speed control turnable & tiltable motor head adjustable additional handle Flowerguard No kidding.Days pass.I receive half of the missing parts I need. Its a shame as I also have a Greenworks cordless strimmer which is great, but will never buy from them again. The customer service rep said she would have to email her supervisor. The battery is unopened, and I have the shipping box as well. Do not buy any greenworks tools they have no help line only sales Bryan. I have emailed them twice with no reply. I have been trying to reach their customer service for parts. Cyber Monday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry Today's Deals Watched Deals Outlet Deals Warehouse Deals Coupons eBook Deals Subscribe & Save Add new energy to your garden with a cordless battery-powered lawn mower, string trimmer, hedger, chainsaw and much more. Very disappointed with the product as well as the service that they provide. Customer service appears non-existent. (In 2 months), after complete the 1st level troubleshooting with the call center representative, they suggest me to take the machine to their authorized service center instead of giving me the replacement. The worst situation not yet to come...I submitted my machine to the service center on the same day, and the service center person said he has 15 days backlog so it will take some time. We believe that our comprehensive reviews of the best Greenworks mower 40V have helped you in finding the mower that you’re looking for. Two weeks later I started looking to find out where this part was and I find that it's not even been shipped. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! All rights reserved. Just my two cents. This powerful The self-propel feature started giving me issues. I tried to contact green works and was number 53 in their customer service queue.I would strongly recommend considering their poor customer service before investing in their products. The person on the phone asked me if I was home at the time of the call. I mentioned to her that I was at work. Do not buy anything from Greenworks, their customer service and support is terrible. Greenworks tools are for modern thinking people who really love gardening, and who want smarter, greener, and cleaner solutions. If you want a budget-priced Greenworks corded mower, you can find one for between $130 and $150. Call customer service. Today is Oct 13th. You can use the battery for all your 40V devices, whether for garden or workshop. The wrong mower is also picked up. I tried to order a motor control box from their website but after going through the whole long involved process found out that it was shipped from the US and freight would be $120 for a $25 part. Sweepers are lightweight and have modest power. Home Inspection in Dallas, TX. How many stars would you give GreenWorks? Well that didn't happen. A few days later I'm told the correct mower has been shipped and to leave the wrong mower out for pickup.Several days pass and no one will pick up the wrong mower. The only email response I get is Greenworks wanting me to purchase tools from them. I let them know about the missing parts. Greenworks Outdoor Power … Got a lawn mower some 2-3 Years back and to be Honest I don't remember exactly the date. Greenworks 60V Brushless Chainsaw features a DigiPro brushless motor to provide more power, torque, quiet operation and longer motor life Capable of up to 90 cuts on a fully charged 2.5Ah battery Battery completely charges in 75 minutes Had to return the first one I bought. I do NOT RECOMMEND this company. Then I had to do more research to find that In Canada you have to phone a toll free number to order, the link on the website is just to throw you off the trail. On paper, this Greenworks cordless blower can reach wind speeds of 140 MPH with an air pressure rating of 540 CFM. telling me I got the wrong mower. I will take care in the future when ordering more than one item online in the future. Called about 60v 2ah battery that was brand new. I have several green work products and ordered a 24 inch hedge trimmer from the website. Cordless technology is catching up with electric and petrol powered products in the garden machinery market. I called my credit card company to dispute the charge. I am now forced to go buy new products so I can utilize the same batteries and hopefully they’ll have better customer service in the event I should ever need them. Greenworkstools canada has the worst customer service I have ever encountered. | Read 41-60 Reviews out of 45 Visit this website I will also move on from Greenworks products. I bought the "60-Volt Push 21-in Cordless Electric Lawn Mower" in Aug'20 and it stopped working in Oct'20. It does not appear that there has been any change to the design so I don't have any expectations of improved reliability. I tried twice waiting on hold for almost 2 hours, only to be disconnected. Because the 80V GreenWorks system is compatible with a variety of tools GreenWorks decided its best to let the consumer decide what to buy, which makes perfect sense. The Greenworks 25072 is categorized as a 2-in-1 lawnmower. I lost the receipt and contacted customer support for help on Sep 13th requesting for help. They’re great for clearing hard surfaces, but they might struggle on grass, particularly if it’s a bit damp. My place was 167th in the call queue. Explore our full … Great light weight, has plenty of power, and the gmax batteries are interchangeable with all there other gmax stuff. Find out which GreenWorks models made the grade before checking out. Why Greenworks 25302? Days later waiting on return call. Bought a string trimmer two years ago. (44 reviews). Most handheld blowers are now in line axial fan designs and Greenworks is no different. I tried to order a motor control box from their website but after going through the whole long involved process found out that it was shipped from the US and freight would be $120 for a $25 part. Available models are either powered by rechargeable batteries, a power cord or by you. While some models are pushing more, these are still respectable. BBB accredited since 2/25/2013. My mother recently switched over to all battery power tools because she liked the greenworks lawnmower so good. The GreenWorks 80V chainsaw is part of their 80V Pro line. My experience would be 1 star even if this hadn't happened.A week after making the purchase, a mower arrived. It’s a more efficient way to move air than bending around a tube. I have yet to hear back any response. Customer service recommended buying yet another $120 battery, they were rude and gave bad information. I ordered 2 40v 4.0 ah batteries for $290.00 on October 5th, 2020. Apparently since I bought it they discontinued it. Purchased a cordless lawnmower in March. Literally they had taken more than 3 weeks to acknowledge my request) mentioning that they will not honor the warranty due to lack of receipt.
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