Since the power button isn’t functional, we will have to use Assistive Touch or the Settings app to turn off the iPhone (and then turn it back on). In the last few days a series of iPhone users have mailed us complaining that their iOS devices are failing to auto-lock. Select the repair you need completed and fill out any additional information you want the technician to know. How to Fix an iPhone that Won't Power Off . Then press the Power button to turn on iDevice again. You can enable AssistiveTouch from the Settings app → Accessibility → Touch → AssistiveTouch. I hope this short guide helped you and provided a clear picture to tackle this issue. These are some of the useful things to do when your iPhone power button stops working. There are two ways to back up your iPhone: Backup Your iPhone Using Finder (Macs Running Catalina 10.15). Step 1. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations. You’ll be surprised by how effective this can be when it comes to fixing … The device suffered a fall on its side, which resulted in physical damage. If that’s not working, try iTunes Recovery Mode: Quickly press and release Volume Up Quickly press then release Volume Down b Press and hold the Side/Power button until you see the Connect to iTunes screen. If you’re using an iPhone or iPad without a physical home button, hold the side button and the volume up button to access the shut down menu. I hope this helps the ones with issues with their power/sleep button. Press and hold the side button. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. Note: Make sure to backup your iPhone as at Apple Store, they will most likely erase everything. After five seconds, release the side button, but continue to hold the volume down button. And this will repair some temporary systematic glitches on iOS device. I'm here to help you fix problems with your iPhone and help you find a better cell phone plan. The most recent documented case of this happening was Apple’s iOS 11.3 update. A DFU restore is the last troubleshooting step you can take to rule out a software problem on your iPhone. Remove any protective films or cases that might block the button or switch. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's. Connect your iPhone to your Mac using a charging cable. To power off your iPhone X, press Volume Up, then Volume Down, then press and hold the Side button. In case this essential switch stops working for you, there are some solutions you can try before taking it for repair. If your iPhone power button or lock button is locked or stuck, you can avail this temporary solution to fix the problem. On iPhone 6 and later, press the side button to wake your iPhone or put it to sleep. Before you try any of these steps, first you should try the standard way of turning off your iPhone.For older iPhone models, hold down the Sleep/Wake button and then swipe the Power Off slider. Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. Alternatively, you can also use 3D Touch … This can be done by just turning off your device and turning it back on again. Feel free to contact us in the comments section below if you have any other questions. To switch off the iOS device, open the Settings app, and tap on General. When the screen turns black, press and hold the volume down button while continuing to hold the side button. A significant amount of dirt has accumulated around the button. Watch our step-by-step DFU restore guide on YouTube, or follow the steps below: Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. Hold both buttons for five seconds. How to Turn ON or OFF Facebook Nearby Friends on iPhone, How to Reset Hosts File to Default on Mac and Windows PC, How to Redeem App Store and iTunes Gift Card, FaceTime Not Working on Mac Running macOS Catalina? Assistive touch is used to work in place of an iPhone’s power button, and it can be used to turn off the phone or lock it when you set it up correctly. The last thing you’d want to try is simply to restart your iOS device. The battery savings mode prevents many features from fully functioning on your device and disabling the mode should fix the issue for you. Then release the Side button, but continue pressing the Volume Down button. We hope you'll share this article on social media to teach your family, friends, and followers, what to do when their iPhone 11 won't turn off. Wait for a minute or two. Stuck on Preparing for Update? If a button or switch isn't working on your iPhone or iPad, here are a few steps that might fix the issue. Hold both buttons for five seconds. A software glitch that’s causing the power button to be unresponsive. You're pressing the side button and either volume button, but slide to power off isn't appearing on the screen. Force Restart the iPhone. Sleep. Many iPhone problems are caused when Settings isn't set up correctly or by corruption within individual Settings app files. Restoring the Settings app back to factory defaults doesn't fix every iPhone software problem, but it is a go-to fix for Apple technicians because it does solve a lot of problems that would be very difficult to to track down by hand. Finally, if nothing helps, that means it is time to take your device for physical inspection and repair. You can start by contacting Apple Support and fixing an appointment at the nearest Apple Store or authorized Apple Service Center. In this article, I'll show you how to fix the problem when your iPhone 11 won't turn off! Problem: Volume, audio, and sound issues. Step 2. Press and hold the side button until your iPhone's display goes black. Tap on the Lock Screen option on the following screen. On iPhone … In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches. Wait for at least five seconds for iTunes to recognize DFU recovery mode has been enabled. It's more likely than not that a software problem is preventing you from turning off your iPhone 11. Tap on the feature icon and select Device. Sometimes iPhone users confuse a dead battery for a broken power button. Fortunately, you can set up a virtual button using AssistiveTouch, which allows you to lock and turn off your iPhone without having to use the physical power button. When you arrive, go to the Genius Bar to check in for your appointment. To hard restart iPhone, press and hold the Home button and the Power button for a few seconds, until the Apple logo screen appears. Is the Side button on iPhone X and later models with Face ID working but not as conveniently as you like? 2.Next press the volume down key in succession. Part 1. If your device is an iPhone 8 (or older), this process is even easier. It's important to back up your iPhone before doing any major restores (such as a DFU restore). Genius Bar appointments always include free diagnosis. If your power button is completely damaged, then taking it for repair is the only option. When the iPhone power button is stuck, the most significant problem people have is that they cannot lock or turn off their iPhone. iPhone X is the first version of full screen iPhone, which has … When the screen turns black, press and hold the volume down button while continuing to hold the side button. You've successfully turned off your iPhone 11! In the morning, test the power button again. When this button does not work properly, there are several repair options from which to choose. 6. When the iPhone boots up, test the Power button for normal functionality. Keep holding until the Apple logo appears on the display. Performing a force restart won't delete any data, but can be helpful if your iPhone 11 is frozen, won't turn on, or needs troubleshooting. A stuck power button is a huge problem for an iPhone user. We also have a guide that tells you what to do if the iPhone Home button isn’t working. Our step-by-step guide will show you how to troubleshoot potential software problems, then recommend a couple of repair options if your iPhone 11 still won't turn off. At first when you buy an iPhone or iPad, the setting of it is completely right but when you upgrade it the setting will be reset and the volume button will not work anymore because the volume button’s setting will be turned off. The power button, or sleep/wake button, is indispensable to an iPhone's functionality. If you're not under warranty, the Genius will give you a quote for the cost of a repair. Enter your address and personal information. If your power button is completely damaged, then taking it for repair is the only option. A software glitch that’s causing the power button to be unresponsive. Here’s The Fix! Unable to install iOS 14 or iPadOS 14? The button at the top of my iPhone 4s, commonly known as the lock button, power button, sleep button or off button, is broken.It doesn't click at all. Hard Reboot Your iPhone Since the slide to unlock or slide to power off not working on iPhone/iPad, you can try restarting it to fix the issue. Release the Side button and then hold down both the Side button and Volume Down button together. If you find there are problems with any aspect of audio … Some users are not able … I have been an Apple user for over seven years now. The iPhone case is causing interference with the power button. If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). After five seconds, release the side button, but … The iPhone power button is used to turn the device on and off, lock the screen, hard reset, put it in recovery, and more. Now drag the power off slider to the right. Does it work? Press and hold the Power button until your ‌iPhone‌’s screen turns black. jQuery(function(){Boxzilla.on("box.show",function(e){window.dataLayer=window.dataLayer||[],window.dataLayer.push({event:"newsletter-impression",newsletter_number:1})})}); iPhone 11 Won’t Turn Off? This troubleshoot works for all the iPhones with physical and force-touch home buttons. We have a detailed guide that shows you how to edit the actions and make the most of it. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone. The device suffered a fall on its side, which resulted in physical damage. Finally, press and hold the side button (3) until the Apple logo appears, and then release. Scroll down and tap on Shut Down. Your iPhone will automatically turn back on when the reset finishes. Now Long press the home button for a few seconds until the power off screen disappears and the app shuts off automatically. You can adjust the double and triple click speed to see what suits you better. Release the volume down button when your iPhone appears in iTunes or Finder. Once you’re on the lock screen, the home button should start working now. Keep holding the button when you see the Apple logo and keep it pressed until you see that connect to iTunes logo on-screen Plug the other end of your Lightning cable into a USB port on your computer. Release both buttons when the Apple logo appears (around ten seconds). After five seconds, release the side button, but … When the iPhone power button is not working, you can use Assistive Touch to perform certain functions like tack screenshots, activate Siri and even turn off or unlock the device. etc. To test the battery, charge your iPhone XR overnight. You must follow some easy steps to turn on the volume button and fix your volume button… 1.Press the volume up key. AssistiveTouch actually has an option that lets you lock your iPhone without the Power button. A status bar will appear to tell you how much time is remaining. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. Your iPhone 11 isn't turning off and you're not sure why. Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair. In the same spirit, if Touch ID is not working the way it should, then make sure to follow our detailed guide. Click on the iPhone icon in the upper left hand corner of iTunes. Hold the Power button (or use AssistiveTouch) and the Home button at the same time.
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